Does a boiler need to have regular services?

We recommend that you have your boiler serviced each year. This will ensure that it is working at maximum performance and safety.

Why are some of my radiators hotter than others?

This usually means that your central heating system is incorrectly balanced. This results in the hot water not flowing evenly to each radiator. We suggest that you have an expert check your central heating system.

Why is my radiator hot at the top and cold at the bottom?

This usually means you have a sludge build up in the bottom of the radiator. This can be resolved by power flushing the system. However, before taking any action we recommend that you seek expert advice to identify the cause of the sludge first, for example you may have a water leak.

What is a Thermostatic Radiator Valve?

A Thermostatic Radiator Valve allows you to control the temperature in individual rooms around your home. It can also help you reduce your fuel bills by automatically adjusting the radiator temperature once your room has reached its desired level.

Why do I not get enough hot water from my combination boiler?

Older combination boilers often have a lower flow rate than newer models. This can be made worse by a build up of scale in the boiler over time. In this situation we suggest that you have an expert check your boiler and central heating system.

Is fitting a new central heating system very disruptive and messy?

The installation of a new system does involve new pipe work being fitted and heating controls being installed. We aim to ensure that disruption in your home is kept to a minimum, we will keep you updated on our progress at all times.

What is a combi boiler?

The high efficiency condensing combi or combination boiler is an ingenious space-saving idea, and an increasingly popular choice in UK homes. In fact, combis now account for well over half of all the new domestic boilers installed in Britain every year.

The major difference between a combi and any other type of boiler is that a combi eliminates the need to store hot water – so no hot water cylinder in the airing cupboard. It is both a high-efficiency water heater and central heating boiler, combined (hence the name) within one compact unit which usually sits in the kitchen or utility room, or sometimes in the airing cupboard. The space savings result from the fact there is no hot water storage cylinder, cold water storage cistern or other familiar components of a regular (conventional) heating system.

The further benefits of this are a significant saving on hot water costs, and the fact that hot water is delivered through your taps or shower at mains pressure. So you can enjoy powerful showering without the need for a pump. Another combi benefit is that it can generally save you money on installation time and costs — no tanks in the roof space means less pipe work and a shorter installation time.

What if I don’t comply and use a non registered installer?

1) In 2007 the government brought in the home buyers pack to put all the responsibility on the seller of the house to provide certificates – ensuring gas and electric services all comply with current regulations and standards.

2) All boiler manufacturers will not provide warranty if the home owner does not have their letter of compliance from Gas safe and Corgi.

3) The installation may also be unsafe.